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BEN STONE

Sales Enablement

Real-Time AI Sales Coach

Private live-call coaching overlay (CUE)

Assistance, not replacement: surface a good option in real time; the rep decides what to say.

Status
Working Prototype
Role
Sole builder
System Type
Real-time sales enablement (desktop)

Capabilities

  • Dual-channel listen (mic + system audio)
  • Conversation state and objection recognition
  • One sayable sentence / next-best question
  • Playbook-grounded recommendations
  • No bot joins the call
  • Post-call coaching path

Problem

Sales conversations move faster than lookup. The moment a rep needs context is the moment there is no time to search — without a bot joining the call.

What I Built

CUE Real-Time AI Sales Coach: a desktop architecture that listens to both sides of a live call and coaches with one sayable sentence grounded in org playbooks. Meeting-AI (quiet meeting assistant on Vercel) is a different product and is not linked here as the sales coach demo.

How It Works

Live audio → transcription → conversation state → intent/objection detection → knowledge retrieval → recommendation to the rep interface, with a parallel post-call path.

SOURCE
Live call
PROCESS
Transcription / stream
PROCESS
Conversation state
VERIFICATION
Intent + objection detection
PROCESS
Knowledge retrieval
Product, company, and objection-handling context
PROCESS
Response / question recommender
HUMAN CONTROL
Rep interface
Suggestion only — the rep decides what to say
Parallel path — same call, after it ends
SOURCE
Call
PROCESS
Post-call analysis
VERIFICATION
Coaching insights
OUTPUT
CRM / workflow actions

Why It Matters

Real-time assistance is a different constraint than batch automation — fast, ignorable, and grounded.

Technical Depth

Tauri/MSI path documented. Call audio is not written to disk per product rules. Customer playbooks stay private.

Status

Working prototype / active development. No public consumer marketing site for the coach. Visit Site intentionally omitted — meeting-ai-stone.vercel.app is Meeting-AI, not this coach.

Evidence

Architecture and capability boundaries documented on this page. No Visit Site button.